Begin your journey
A consultation is the first step. Tell us a little about what you are considering, and our concierge will arrange everything with discretion and care.
Share a few details and our patient concierge will be in touch personally. All enquiries are handled with complete discretion.
Before you book
Yes. Every treatment begins with a detailed assessment so we can confirm suitability and tailor a plan to you. We only proceed when a treatment is right for the individual, and individual results vary.
Our patient concierge usually responds within one business hour during opening times. For anything time-sensitive, the quickest route is a message on WhatsApp.
Completely. Your details are handled with discretion and used only to arrange your consultation and care, never shared for marketing.
Suitability is confirmed at your consultation, where we review your goals, medical history and expectations. Some treatments are not appropriate for everyone, and we will always tell you honestly if an option is not right for you. Individual results vary.
Your care is delivered by experienced, appropriately qualified practitioners, to strict UK clinical standards. You will always know who is looking after you.
Most of our treatments are well tolerated. Where appropriate, we use measures such as topical numbing to keep you comfortable, and your practitioner will explain what to expect at each step.
This varies by treatment, and many of our non-surgical options involve little to none. We will explain what to expect and give you clear aftercare guidance before you proceed.
Longevity depends on the treatment, the area treated and your individual response. We will give you a realistic idea of what to expect, and any recommended maintenance, at your consultation. Individual results vary.
Pricing depends on the treatment and the plan agreed for you. All costs are confirmed transparently at your consultation, with no obligation to proceed.
Yes. A deposit of £100 is required to secure your appointment. Details for paying it are given to you directly when you book.
We understand that plans sometimes have to change. We ask for at least 48 hours' notice before your appointment, so that we have time to rearrange the booking. With at least 48 hours' notice, your deposit is either carried over to your rescheduled appointment or refunded. Without 48 hours' notice, or in the case of a no-show, the £100 deposit is non-refundable.
The time reserved is specific to your treatment, so we will always do our best to accommodate a late arrival. If you arrive more than 15 minutes late, we may need to reschedule your appointment and the deposit may be lost.
Often, yes. Many treatments can be thoughtfully combined as part of a tailored plan. Your practitioner will advise on the safest, most effective approach for your goals.